Shiloh Griswold

wynterkat@hotmail.com

www.linkedin.com/in/shilohgriswold/

Portfolio: http://wynterkat.wix.com/shilohgriswold

Cell: 303.667.6305

 

CAREER SUMMARY

 

A creative, driven, and passionate leader with a wide range of skills and experience including web development, graphic design, flash design and development, marketing, project management and support, and executive level interfacing. Proven results in exceptional work flow, development, project completion, and cost savings through creative and effective planning. Broad knowledge base in web development, graphic design, client interaction, and project development and management.

 

TECHNICAL

 

This is a partial list. Please contact me for a full set of skills, software and other technical abilities.

 

 

 

Program Management –

Sucessfully worked on various programs in the internet, environmental and health fields. Managing teams of 2-6 people to deliver high quality work in the expected time frame and on budget. Provided support in scheduling, budgeting, reporting, quality assurance, technical, administrative and marketing support. Excell in working with clients, vendors, and support staff to provide a well organized workflow during project process

People Management –

High energy personality with a positive outlook that has helped build a supportive work environment, with a “can do” attitude and believes in positive reinforcement to get the job done. Has built long term working relationships through honesty, integrity, and proven quality.

Software Management –

Able to fully utilize design programs and office programs to create high quality work including: web sites, marketing materials (logos, letterhead, e-mail blasts, invitiations, etc.) presenations, reporting, templates, project schedules, wireframes and sitemaps.

 

 

 

PROFESSIONAL EXPERIENCE

 

 

Wolters Kluwer Financial Services

Project Coordinator

Contract (full time)

February 2015 – May 2015

St. Cloud, Minnesota

Main Software Used: Microsoft Excel, Microsoft Office, SharePoint, Microsoft Visual Studio, Skype, GoTo Meeting

* Tracked product backlog items in Excel spreadsheet
* Used Excel pivot tables to produce status reports and track items being worked on
* Worked within Changepoint program to create product backlog items for resources to bill against
* Worked with compliance and PMs daily to work on releases to customers to meet their goals
* Send out status reports to PMs and C level executives of daily releases of materials
* Create product backlog items (PBIs) in TFS program

 

 

 

 

 

 

MoneyGram International

Project Coordinator

Contract (full time)

July 2014 – February 2015

St Louis Park, Minnesota

 

Main Software Used: Microsoft Office Suite (Outlook, Excel, Word, Visio, PowerPoint, Project, SharePoint)

Worked with MoneyGram to help with a software implementation as a Program Coordinator.

As a PC on this project I was there to support various team members across the project arms with help in reporting, tracking, onboarding, and various other junior PM tasks. I am also worked across the entire program to help provide support to senior PMs.

·               Tracked down issues with onboarding and team service requests

·               Tracked issues in PPM (Program Project Management system)– opening, updating, closing risks and issues for projects

·               Worked with development personal in tracking issues in the software implementation - creating and defining new rules

·               Scheduled meetings, lunches, work groups, and discussions for project

·               Worked with PowerPoint to include workflow diagrams from Visio and update group on new developments

·               Developed a new onboarding PowerPoint for new MGI employees

·               Worked in SharePoint across project to create folder structure, upload project documentation, and organize team documentation

·               Added new team members to the Identity Management service and assign them access to services within MoneyGram

·               Submitted and tracked service requests for project managers - from access, IT issues, identity issues, and admin needs

·               Tracked action items for PMs and set up meetings to discuss next steps

·               Ordered and tracked hardware and software orders for new employees – this includes laptops and software installs

·               Oversaw code deployments into development and testing environments for MGI purchased vendor software

·               Tracked documentation for code deployments, setting up recorded WebEx sessions and supplying stakeholders with proper documentation and tracking of deployments

·               Worked directly with Program Managers to mitigate risks, work open issues, and close out identified and completed tasks

 

 

Alabama Department of Public Health

Web Designer | Project Manager | Business Analyst

Contract (full time)

October 2013 – June 2014

Montgomery, Alabama

Website: http://onehealthrecord.alabama.gov

 

Main Software Used: Adobe Master Suite (Photoshop, Dreamweaver, Flash, InDesign, Illustrator, Prelude, Audition, Acrobat X), Microsoft Office (Excel, Word, PowerPoint), Prezi, Lotus Notes

 

Using: HTML 5, CSS3, Flash, JavaScript, JQuery

 

Working with the HIE (Health Information Exchange) program. Currently reworking the website, marketing, and moving the HIE program (One Health Record^®) for Alabama forward.

 

Currently working on marketing materials for our pilot program including:

Website - Being built using HTML5, CSS3, JavaScript and JQuery.

Word, PowerPoint, Excel, InDesign to build marketing materials (brochures, booklets, handouts, presentations, templates for agendas, letters, and meeting minutes)

Visual presentations (Prezi and PowerPoint)

Sales materials (brochures, business cards, etc - using InDesign, Photoshop and Illustrator)

 

• Reached out to other states and building relationships in regards to HIE implementation

• Developed procedures and processes for moving forward with HIE department

• Developed Contact Databases nationally and locally

• Developed data repositories for documentation within State

• Managed project expectations through use of structured guidelines developed within team

• Point of contact for HIE department for vendors, providers, users, and departments

• Coordinated Commission Meetings for Commission Board

• Spearheaded marketing strategies for HIE pilot program

• Developed marketing materials for HIE pilot program for the State of Alabama

• Developed site structure for website to encourage growth and interest in the HIE One Health Record® program for Alabama

• Developed website of over 60 pages, including all content, images, and backend coding

 

 

 

 

 

 

 

 

 

 

 

 

 

Catholic Health Initiatives (CHI)

Program Coordinator

Contract (full time)

May 2013 – August 2013

Greenwood Village, Colorado

 

Main software used:

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, Visio, Project, Communicator, Live Meeting, Internet Explorer

 

Provided support for Programs within CHI EPMO Revenue Cycle. Trained extensively and have obtained 24 of the 38 needed PDUs for PMP. Worked closely with upper level management to track and maintain supported Programs within CHI. Given top three programs within Revenue Cycle to support along with the reporting to Executive Level Management.

 

 

·               Supported 3 Programs within CHI EPMO (Enterprise Management Office) Revenue Cycle:

·                          3M – 1 Lead Project Manager, 4 Project Managers, 2 supporting Business Analysts – with a total of 5 sub projects under the 3M Program Umbrella

·                          DSS (Decision Support Services) – 1 Lead Project Manager, 2 Project Managers – Program started with 6 projects – 5 have now been closed out (since May)

·                          Transcription – 1 Lead Project Manager, 1 Project Manager – Program started with 4 projects (3 have now been closed out since May)
 

·               Program Coordinator Duties included:

·                          Created Collaboration sites (similar to SharePoint) and created user folders following the OnePLC (Project Life Cycle) format. Used the interface developed through IE 10 to create and maintain all project site spaces.

·                          Tracked and performed QA wellness checks on all project documentation and verified that all Project Managers (PMs) had correct documentation in the proper folders and that it met Quality Assurance and CHI standards. Used Excel spreadsheets with macro enabled functions to track and “grade” projects and the health of each project.

·                          Worked closely with PMs to help document and submit Change Requests to de-scope, re-baseline, or increase funding on their projects.

·                          Attended Change Request Board Meetings to support PM submittal of Change Request – tracked action items and supporting documentation

·                          Closed out ended projects – this included verifying information in Clarity system is correct including turning off time entry for the project, verifying all documentation was in place on the project Collaboration site, checked Administrative Closure forms, and submitted all paperwork to appropriate parties and tracked the process for financial closure

·                          Worked with PM to help ensure healthiness of project by performing QA wellness checks on documentation

·                          Met with all PMs every week to discuss projects, risks and issues, mitigation plans, and items needing leadership attention

·                          Organized team and project meetings (phone, Live Meeting, in person)

·                          Created Agendas and takes Minute Meeting Notes for all Lead Project Manager meetings
 

·               Revenue Cycle Support duties included:

·                          Onboarding new employees and contractors – including ordering new equipment, scheduling training sessions, ordering conference call lines, phones, outlook accounts, required software installs, finding office space, verifying communication software such as VPN and Office Communicator, setting up their first week’s schedule and shadow training, etc.

·                          Responsible for the Executive Reporting for the Senor Level Executives. These reports contain high level overviews of each program/project, items for leadership attention, new proposed projects, Non- EPMO projects that interface with Revenue Cycle, Closed projects, and tracked Change Requests.

·                          Responsible for Global Health Tool Reporting – these reports use a tool that tracks the general health of a project. Tracked for each project, discuss results with each PM and work on ways to mitigate issues that are within each project.

·                          Responsible for Executive Dashboard – this PowerPoint deck contains the high level overview of each project combined with each project’s health report. These reports go to Senior Management and C-Level Management.

 

 

Sundance Environmental and Energy Specialists, Ltd.

Project Coordinator | Administrative Manager

Contract (part-time)

June 2012 – May 2013

Centennial, Colorado

 

Main software used:

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, GoTo Meeting, Photoshop, Dreamweaver, Flash, Captivate, Internet Explorer, Firefox

 

Worked closely with Sundance not only on web based projects and Captivate presentations, but also managed overseas projects in Australia. Worked with the budgeting, billing and invoicing, ordering, and accounting. Did marketing and project proposals. Worked on accruals, contracts, and draft reports.

 

·               Coordinated 6 overseas projects based in Australia

·               Worked with different teams to manage tasks, meet touchstones, and stay within set budgets and timelines

·               Handled all invoicing, contracts, purchase orders, and work requests

·               Maintained and updated all budget tracking and time for tasks

·               Worked closely with team leads to verify that work and tasks are moving ahead in a timely manner

·               Handled all administrative work in regards to reports – formatting, editing, proof reading, graphics, and final submissions

·               Maintained and updated folder structures for all 6 projects – including document purges, updates, final submissions, and all administrative documentation for projects

 

R Squared Incorporated

Office Manager | Administrative Lead

Contract (part-time)

July 2009 – July 2012

Greenwood Village, Colorado

Website: http://www.r2incorporated.com

 

Main software used:

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, Photoshop, Illustrator, Dreamweaver, Flash, Internet Explorer, Firefox

 

While at R Squared – developed and created the logo, marketing strategy, web site, web site content, and marketing materials. Worked on a large scale gold mining permit that was successfully delivered on time and under budget with a team of only 4 people. Coordinated efforts between government agencies and team members for effective communication, on time deliverables, and organized work flow.

 

·               Handled office administrative tasks including: billing, invoicing, payroll, correspondence, new business contacts, contact database, purchasing supplies, maintaining and purchasing office equipment and furniture

·               Maintained and updated website with most current information and content

·               Was the Administrator for the R Squared SharePoint server and managed and maintained over 30 thousand documents

·               Built and maintained a contact database with over 6 thousand contacts using Outlook

·               Built and created marketing list database for effective marketing strategies in various environmental fields using SharePoint

·               Created targeted lists for environmental marketing and future contact collaboration efforts using a combination of Word and Excel

·               Built and maintained contact lists for gold mining permit project – including government agencies, clients, contractors, vendors, and affected people within the mine site area

·               Worked closely with government agencies in regards to document submissions, paperwork, applications, permit submissions, affidavits

·               Formatted and handled all documentation that left office including permits, statements of qualification, legal matters, correspondence, reports, maps, business leads

·               Interfaced with clients to move forward projects, handle invoicing and administrative functions

·               Put together large projects – ie: 1700 page gold mining permit including over 200 maps – put together 10 copies of permit for government and regulatory agencies, including formatting, proofreading, printing, and binding 

 

 

Charles Schwab

e-Learning Developer

Contract Position (full time)

June 2008 – December 2008

Greenwood Village, Colorado

 

Main software used:

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, Photoshop, Illustrator, Dreamweaver, Flash, Captivate, Internet Explorer, Firefox

 

Provided support and development of internal and external e-Learning modules and testing. Provided support to subject matter experts in design, development, and creation of projects. Tracked and created reporting for executive management. Was instrumental in helping to complete a large internal project and discovered through investigation an internal error from the outside development firm that saved the company over 10 thousand dollars and managed to keep the project on track for time and delivery.

 

·               Developed e-Learning Web Based Training for internal proprietary projects

·               Created graphics to enhance e-Learning projects including charts, maps, title images, and learning enhanced visuals

·               Created interactive learning pieces for e-Learning projects using Captivate and Flash

·               Helped manage and arrange content in e-Learning projects to develop consistent and clear content flow

·               Responsible for creating and correcting HTML, JavaScript, and CSS coding to correctly display the browser pages in the e-learning modules

·               Created documentation for the new file sharing program (SVN)

·               Responsible for maintaining and tracking all projects assigned in the weekly development team meetings

·               Maintained weekly project reports detailing projects and tasks for each project

·               Responsible for tracking project hours in the Development Queue

·               Responsible for promoting projects and files to the training server

·               Responsible for tracking and updating all files and folders for projects

·               Responsible for folder creation, updating and archiving project folders

·               Responsible for various maintenance web based trainings including updates to code, content, images and interactive question tracking

·               Responsible for kick-off meetings with designers to discuss project needs and specialist tasks

·               Helped answer designer questions and concerns through e-mail, phone, and in-person meetings

 

 

 

 

 

Customer Acquisition - Parent company of:

Viadesto http://www.viadesto.com

Lead Designer

Employee

July 2006 – June 2008

Denver, Colorado

 

Main software used:

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, Photoshop, Illustrator, InDesign, Aftereffects, Dreamweaver, Flash, Captivate, Internet Explorer, Firefox

 

Was the team lead designer at Viadesto for 2 years. Provided project management on each web site that was developed and maintained a working depository of code snippets, framework development tools, flash navigation, and JavaScript code. Met all deadlines and created a dynamic and constructive working relationship with clients and the Viadesto team. Was proactive in developing new tools and interfacing for client interface with the Viadesto product.

 

·               Lead designer for all web and graphic development for all companies

·               Developed flash advertising as well as print marketing materials for all companies and clients

·               Engaged in client design calls to help walk the client through the design process and development

·               Managed and maintained all active client files, folders, and updates

·               Maintained and time managed an active project report

·               Created the graphics, HTML, JavaScript, Flash and any other viable aspects of all web projects

·                     Developed all internal marketing materials. Coordinated regularly with marketing department to create, implement and design materials for all marketing and sales projects

·                     Created marketing pieces and web development for various clients including World Wide Papa’s, LLC

 

EDUCATION

Art Institute of Colorado –

·                     Associates Degree in Web Administration – 2003

·                     Bachelor’s Degree in Interactive Media Design – 2006

 

REFERENCES

Available upon request.